ok. So most of the companies today prefer you to use their websites to conduct your business with them. They will waive fees if you use their websites. Except the US Postal Service.
AZ went to the website to put in a change of address and they wanted to CHARGE him for it. BUT if he went into a post office and did a change of address, there would be NO charge.
uuuummmmmmmmmmmmmmmmmmmmmmm really??????? Charging to use the website that presumably doesn't utilize any "people" but there isn't a charge for utilizing the "people" in the office?
Seem a little Bass Ackward to me............